Managed Services

Enhance your enterprise with the latest innovations and efficiencies.

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Meridian IT offers a single point of contact for your IT needs, from concept to implementation and into the future, with systems support, maintenance and upgrades.

In today's environment, achieving business results, supporting all your technology resources in-house and being cost-effective might be mutually exclusive. Meridian IT's innovative service solutions let you focus on core business activities and allocate your resources where they're needed most.

Our commitment to innovation is reflected in our technicians' high levels of training in core and leading-edge technologies. We have comprehensive experience in and knowledge of every incarnation of IBM hardware right up to POWER8, as well as infrastructure from competitive environments.

We have a variety of cost effective service models, deploying our skills and experience to support your current infrastructure and resolve day-to-day issues while putting in place an affordable strategy for growth. For a flexible and dynamic answer to short-term capacity dilemmas we can place our support technicians into your business.

Meridian IT will provide:

  • Unlimited access to our 12 x 5 Australian-based Service Desk
  • 24 x 7 x 365 monitoring of your environment
  • Service Desk activity reporting
  • Fixed monthly fee on services/equipment covered under contract
  • Proactive maintenance services on equipment and infrastructure listed under your agreement
  • Guaranteed Service Level Agreements (SLAs)
  • Services Reports on availability of your infrastructure and applications