Prepaid Support Services

With a Meridian IT prepaid support service, you get peace of mind and reassurance knowing that you have access to our certified technical staff, as and when you need them.

A flexible and easy service that allows you to draw upon our technical expertise, but more importantly, it is quick and easy to sign up so you have the ability to leverage our resources now!

What is Prepaid IT Support Services?

You simply purchase a prepaid block of hours in any of the various blocks of 25, 50 or 100 hours, which will give you access to our service desk and certified technical staff and provides a good platform for you to test our services. There are no lock in contracts, and validity on the block of hours purchased is 12 months.

What can I use it for?

With our flexible prepaid service, you have the ability to use our technical resources for a number of activities, whether they are for one off IT support services, ongoing regular activities, or simply to “tap” into our technical consultants.

  • Service Desk Support
  • Onsite Desktop Support
  • Remote Desktop Support
  • Onsite Server Support
  • Remote Server Support
  • Virtualisation Health Checks
  • Storage Health Checks
  • Virtualisation Break-Fix Support

  • Storage Break-Fix Support
  • Regular Firmware Checks and Patching
  • Server OS Patching
  • Backup Monitoring and Remediation
  • Regular Server Health Checks
  • General Ad-Hoc Support Services
  • Capacity Planning
  • Small Projects (No Fixed Rate/Scope)