Service Desk

Enhance your enterprise with the latest innovations and efficiencies.

Meridian IT offers a single point of contact for your IT needs, from concept to implementation and into the future, with systems support, maintenance and upgrades.

Meridian IT will provide:

  • Unlimited access to our 12 x 5 Australian-based Service Desk
  • 24 x 7 x 365 monitoring of your environment
  • Service Desk activity reporting
  • Fixed monthly fee on services/equipment covered under contract
  • Proactive maintenance services on equipment and infrastructure listed under your agreement
  • Guaranteed Service Level Agreements (SLAs)
  • Services Reports on availability of your infrastructure and applications